Privacy Policy

The purpose of this Policy is to provide you with information about the collection, use, maintenance and disclosure of your information collected by the website https://berryconsult.com

Types of information we collect

When you access the website, we collect some information to help us provide you with the best experience with our services and products:

• Interactions with our ads (for example, if you interact with one or more of our ads on a third-party site, we may receive information about that interaction);
• We may also collect your browsing data. In this case, when you visit our website, a "cookie" is inserted into your browser through Google Analytics software to identify how many times you return to our address;
• We use as a legal basis for data collection only forms authorized by law, such as, but not limited to, consent, legitimate interest and the regular execution of contracts entered into. When the legal basis for collection is not consent, we will always comply with applicable legislation, as well as respect the individual rights and freedoms of data subjects.

Again, this Privacy Policy does not cover the use of Cookies by third parties, and we are not responsible for their privacy policies and practices. Please note that Cookies placed by third parties may eventually continue to monitor your online activities even after you have left our Services.

Data Integrity and Purpose

We do not sell, trade or rent your personal information collected on the website to others. When you provide us with personally identifiable information, we have 2 (two) objectives:

1. The first is to be able to contact you to talk about how our company can help you or your business.
2. The second objective – if you provide your email or phone – is to send you relevant content associated with our newsletter or provide customer service through our website chat.

Your information will be collected, used and processed solely and exclusively to facilitate your relationship and service in interactions with Berry. Such information will be stored in a secure environment with restricted access, ensuring the preservation of the privacy, private life, honor and image of the parties directly or indirectly involved

Who we share your data with

We employ other companies to perform work on our behalf and need to share your personal data with them to provide products and services to you. For example, we use data hosting services to store our database, we also use payment services to process billing data for our products purchased by you, we use chat and email communication services to provide customer service during your use of the website and/or applications. Your data is shared with the following services:

• Development team: some employees may have limited access to certain data in the interest of enabling service delivery.
• Analytics: To understand the use of our service, we need to allow site analysis tools to access some information about the use of your site. These tools are Google Analytics and Facebook. The information we collect through these third-party services includes your IP address, your device type and operating system, your Internet browser, your location, the pages on our site that you visited.
• Advertising: We hire advertising tools and platforms (Google Ads, Facebook Ads) to run ads based on interests in subjects associated with Berry's services and products and for brand promotion. To run ads, we need to allow advertisers to obtain information about site visits and visitors, through the use of cookies and other tracking methods, including Google Tag Manager. To measure the effectiveness of advertising campaigns. To disable the use of cookies by Google, visit the Google Advertising opt-out page.
• Payment processors and reports: We share your payment information with the Hotmart payment service provider to process payments, prevent, detect and investigate fraud and for dispute resolution (chargebacks, complaints, refunds).
• Server storage and management: We use Digital Ocean Inc. and Amazon Web Services for cloud services, backup and database storage.
• Email automation: We use the SendGrid service to send automated email messages to our users, so your email address will be shared with this platform.
• Chat support: We use the Crisp service for chat support directly on the website, so they may receive your phone number and email if you provide this information.

Communications

If you want to stop receiving future communications, simply send an email to [email protected] from the email you registered on any part of the site with the subject "Do not contact".

Opt-Out Option

If you do not want your personal information to be collected, then you should not use our website or any tools provided.

If you have registered for any of our newsletters, you can request the removal of your email by sending an email to [email protected] from the email you provided in the registration with the subject "Remove from newsletter".

Security

In order to guarantee your privacy and the protection of your personal data, Berry adopts the best information security and secure development practices existing in the market, that is, we design products and services that promote the protection of your data and in which you can manage your information directly. And allied to this concept, we adopt encryption practices on passwords and other critical information, TLS for data transfer between applications, contracting cloud services with certifications and security seals, 24/7 system monitoring, Firewall and VPN.

Conflict Resolution

Any questions and/or complaints about your information should be sent directly to the website owner through the email [email protected]

How to contact our DPO

Berry is the Controller and Processor of the personal data submitted to us by you in accordance with this Privacy Policy. In this regard and seeking to comply with the laws with the highest data protection standards in Brazil and the world, we decided to appoint a Data Protection Officer (DPO), who will be Berry's representative responsible for overseeing all matters related to this Privacy Policy and the data protection topic.

If you believe that your personal information has been used in a manner inconsistent with the Privacy Policy or your choices, or if you have other questions, comments or suggestions related to this Privacy Policy, you can contact our DPO at the following contact addresses [email protected]

Changes to the privacy policy

This privacy policy may be updated without notice, so please review it periodically to ensure you are informed of changes.

Last updated on April 3, 2023